Terms & Conditions

Last Updated: July 2026

Welcome to ILEWKTAN. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with these terms, you should not use our website or purchase our products.

1. Eligibility

You must be at least 18 years of age to purchase products from ILEWKTAN. By placing an order, you confirm that you meet this age requirement and are legally permitted to purchase the products available through our website.

We reserve the right to refuse service, cancel orders, or request age verification where necessary.

2. Product Purpose

All products sold by ILEWKTAN are intended solely for their stated purpose as described on the relevant product pages.

Where products are identified as laboratory or research materials, they are supplied exclusively for lawful laboratory, manufacturing, analytical, or educational purposes and are not intended for human or veterinary consumption unless expressly stated otherwise.

Customers are responsible for ensuring that any products purchased are lawful to possess and use within their jurisdiction.

3. Customer Responsibilities

By purchasing from ILEWKTAN you represent and warrant that:

• You are at least 18 years old.
• You are purchasing products for lawful purposes.
• You understand the intended use of the products purchased.
• You will comply with all applicable local, national, and international laws and regulations.
• You will not misuse, resell unlawfully, or use products in any prohibited manner.

We reserve the right to refuse or cancel any order where we reasonably believe products may be used unlawfully or contrary to these Terms.

4. Orders

All orders are subject to acceptance and availability.

Submitting an order does not create a binding contract. A contract is formed only when we accept your order and dispatch your goods.

ILEWKTAN reserves the right to refuse any order at its sole discretion, including where pricing errors, stock shortages, suspected fraud, regulatory concerns, or other exceptional circumstances arise.

5. Pricing

All prices displayed on our website are shown in the applicable currency and may be amended at any time without prior notice.

While we make every effort to ensure pricing accuracy, occasional errors may occur. If an incorrect price has been displayed, we reserve the right to cancel the order and issue a full refund before dispatch.

6. Payment

Payment must be received and successfully processed before any order is dispatched unless otherwise agreed in writing.

Orders suspected of fraud or unauthorized payment activity may be delayed, cancelled, or subject to additional verification.

7. Shipping & Delivery

Estimated delivery times are provided for guidance only and are not guaranteed.

ILEWKTAN is not responsible for delays caused by:

• Postal or courier services
• Customs inspections
• Import procedures
• Weather events
• Industrial action
• Circumstances beyond our reasonable control

Customers are responsible for providing accurate delivery information. Where parcels are returned due to incorrect addresses, refusal of delivery, or failure to collect, any refund or replacement will only be processed after the parcel has been returned to us.

Additional shipping charges may apply before a replacement is dispatched.

8. Returns & Refunds

Due to the nature of certain products sold by ILEWKTAN, returns may be limited.

Unless otherwise required by law, we only accept returns where:

• The incorrect product was supplied;
• The item arrives damaged;
• The item is defective upon delivery.

Any claim for damage or defects should be reported promptly after delivery together with supporting photographs where requested.

Refunds are processed using the original payment method after eligibility has been confirmed.

Products that have been opened, used, altered, or damaged after delivery are generally not eligible for return unless required by applicable consumer protection laws.

9. Website Use

You agree not to:

• Misuse our website.
• Attempt unauthorized access to our systems.
• Upload malicious software.
• Copy or reproduce website content without permission.
• Use automated tools to scrape website data.
• Interfere with website functionality.

We may suspend or permanently block access where misuse is identified.

10. Intellectual Property

All content available on the ILEWKTAN website, including but not limited to text, graphics, logos, images, product descriptions, software, designs, trademarks, and other materials, is owned by or licensed to ILEWKTAN and is protected by applicable intellectual property laws.

You may access and use our website solely for your personal, non-commercial use. You may not copy, reproduce, modify, distribute, publish, display, or exploit any content from this website without our prior written permission.

Unauthorized use of our intellectual property may result in legal action.

 

11. User Conduct

When using our website, you agree not to:

• Violate any applicable law or regulation.
• Submit false, misleading, or fraudulent information.
• Attempt to gain unauthorized access to our systems or customer accounts.
• Introduce malware, viruses, or harmful software.
• Interfere with the operation or security of the website.
• Use automated tools or bots to scrape website content without authorization.

We reserve the right to suspend or permanently terminate access to users who breach these Terms & Conditions.

 

12. Privacy

Our collection, storage, and processing of personal information is governed by our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

Customers are responsible for ensuring that the personal information provided during checkout is accurate and kept up to date.

 

13. Third-Party Links

Our website may contain links to external websites operated by third parties.

These links are provided solely for convenience. ILEWKTAN does not control or endorse third-party websites and accepts no responsibility for their content, products, services, security, or privacy practices.

Accessing third-party websites is entirely at your own risk.

 

14. Product Information

We make every reasonable effort to ensure product descriptions, specifications, photographs, and pricing are accurate.

However, we do not guarantee that all information is free from errors or omissions.

Product images are provided for illustration purposes only and may differ slightly from the actual item supplied.

We reserve the right to correct errors, update information, or discontinue products without prior notice.

 

15. Research Product Notice

Where products are sold for laboratory or research purposes, they are supplied only for lawful scientific, industrial, manufacturing, analytical, or educational applications.

Unless expressly stated otherwise:

• Products are not intended for human consumption.
• Products are not intended for veterinary use.
• Products are not medicines, foods, dietary supplements, or cosmetic ingredients.
• Products must only be handled by suitably trained individuals where appropriate.

Customers are solely responsible for ensuring compliance with all laws, regulations, licensing requirements, and safety procedures applicable within their jurisdiction.

ILEWKTAN reserves the right to refuse any order where we reasonably believe products may be used in an unlawful or unsafe manner.

 

16. Disclaimer of Warranties

Except where required by law, all products, services, and website content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, ILEWKTAN disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

• Merchantability;
• Fitness for a particular purpose;
• Non-infringement;
• Accuracy or completeness of information;
• Continuous availability of the website.

We do not guarantee that the website will operate without interruption, that errors will be corrected immediately, or that our servers are free from viruses or other harmful components.

Customers are responsible for implementing appropriate security measures for their own systems.

 

17. Limitation of Liability

To the fullest extent permitted by applicable law, ILEWKTAN shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from:

• Use of our website;
• Purchase or use of our products;
• Delivery delays;
• Loss of profits;
• Loss of business;
• Loss of data;
• Business interruption.

Where liability cannot legally be excluded, our total liability shall not exceed the amount paid by the customer for the affected order.

Nothing within these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be excluded.

 

18. Indemnification

You agree to indemnify, defend, and hold harmless ILEWKTAN, its owners, employees, directors, affiliates, suppliers, contractors, and representatives from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

• Your breach of these Terms;
• Your misuse of our products;
• Your unlawful conduct;
• Your violation of any applicable law or the rights of another person.

 

19. Suspension and Termination

We reserve the right to suspend, restrict, or permanently terminate access to our website or cancel any order where we reasonably believe that:

• These Terms have been breached;
• Fraudulent activity has occurred;
• Payment cannot be verified;
• Products may be used unlawfully;
• Continued supply would expose ILEWKTAN to legal or regulatory risk.

Termination does not affect any rights or obligations that accrued before termination.

 

20. Force Majeure

ILEWKTAN shall not be liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control.

These circumstances include, but are not limited to:

• Natural disasters;
• Fire;
• Flood;
• Severe weather;
• Pandemic or epidemic;
• War;
• Civil unrest;
• Industrial disputes;
• Government action;
• Postal or courier disruption;
• Customs delays;
• Power failures;
• Telecommunications failures;
• Cybersecurity incidents.

During such events, our obligations shall be suspended for the duration of the disruption.

 

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the jurisdiction in which ILEWKTAN is established.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction unless applicable consumer protection laws provide otherwise.

 

22. Severability

If any provision of these Terms & Conditions is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

The invalid provision shall be interpreted or replaced, where possible, in a manner that most closely reflects its original commercial intent.

 

23. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and any additional policies expressly incorporated by reference, constitute the entire agreement between ILEWKTAN and the customer regarding the use of our website and services.

They supersede any previous agreements, understandings, or representations relating to the same subject matter.

 

24. Changes to These Terms

ILEWKTAN reserves the right to amend or update these Terms & Conditions at any time.

Updated versions become effective immediately upon publication on our website unless otherwise stated.

Customers should review these Terms periodically before placing an order.

 

25. Contact Us

If you have any questions regarding these Terms & Conditions or require further information, please contact us using the contact details provided on the ILEWKTAN website.

By continuing to use our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.